Your routine is personal.
What DYTYM collects, why, who handles it, and how to have it deleted.
Beta privacy policy · Updated October 4, 2026
DYTYM is run by Megoosa Software LLC. Testing is for adults (18 or older). This policy describes how the app and this website actually work today, and will change as they do.
What the app collects
- Account: your email address, a password (stored only as a secure hash), an optional name, and your family and role.
- Your routine: medication names and doses you enter, your reminder schedule, and a record of each dose you confirm by scanning a QR code. This is health information, and we treat it that way.
- Call reminders (optional): if you turn them on, your phone number, when you gave consent, your pause and quiet-hours settings, and a record of each reminder call (status, duration, cost).
- Your device: a push-notification token once you allow notifications, and your phone’s time zone so reminders stay at local time.
- Printed organizers: which organizer is paired to whom. The code printed on an organizer contains no personal information.
The camera is used only to read QR codes. No photo is saved or uploaded. DYTYM does not collect your location or contacts, does not use advertising identifiers, and has no analytics or tracking.
Why
Only to run the service: sign you in, remind you, record doses, let family members you’ve chosen help, place the reminder calls you opted into, and send invite and password-reset emails. DYTYM does not sell your information or use it for advertising.
Email updates from this website
Signing up for updates on this website is optional and separate from the app. It doesn’t create a DYTYM account, and the list never includes medication or account information.
- What’s kept: your email address, and when you signed up and confirmed.
- Who holds it: Buttondown, our newsletter service, which sends the emails through Postmark. Your browser sends the form straight to Buttondown, so Buttondown also receives your IP address and the website you came from, which it uses to prevent spam. This website stores nothing.
- What it’s for: only DYTYM news and beta invitations. Open and click tracking are turned off, and the list is never sold or shared.
- Leaving: every email has an unsubscribe link. After you unsubscribe, your address is kept only as unsubscribed, so you aren’t emailed again. To have it removed completely, email support@dytym.com.
Who can see it
You can see your own medications and dose history. Within a family, parents can see and manage children, and admins can see and manage parents and children. When someone you manage misses a dose, you get an alert that names them. No one outside your family can see your information.
Notifications and calls
Notifications appear on your lock screen, where others may see them. By default they never name your medications: reminders say it’s time to take your medicine and to open DYTYM. If you choose Detailed in the app’s settings, reminders list your medication names. Family alerts say a family member hasn’t taken their medicine, without naming it. Reminder calls never mention medication; they only ask you to open DYTYM. You can turn notifications off in iOS Settings, and calls off in the app at any time.
Services that process your information
- Railway hosts the DYTYM server and database in the United States. Its request logs record which parts of the service were used, IP addresses and account IDs for troubleshooting, but never passwords or medication details.
- Amazon Web Services stores an encrypted nightly backup copy of the DYTYM database in the United States, so your information can be recovered if something goes wrong. Each copy is deleted after 30 days.
- Sentry receives error reports from the DYTYM server so problems can be found and fixed. Reports are set up to leave out what you entered, such as medication details, passwords, phone numbers and email addresses.
- Twilio sends phone-verification codes and places reminder calls, so it receives your phone number.
- Apple delivers push notifications, so it receives your device token and the notification text.
- Resend sends invite and password-reset emails, so it receives the recipient’s email address and the email content.
- Buttondown holds the optional email-updates list from this website and sends those emails through Postmark, in the United States. See Email updates above.
- Amazon Web Services (CloudFront) hosts this website. Its request logging is turned off. We see only overall traffic reports, such as which pages are popular, which sites link here, and visitors’ countries and device types. This website has no tracking cookies or analytics scripts, and its only form is the optional email-updates signup, which goes straight to Buttondown.
How long it’s kept, and deleting it
Your information is kept while your account exists. Invites expire after 7 days and password-reset links after 1 hour. During the beta, to delete your account and everything linked to it, email support@dytym.com from your account’s email address. A family admin or parent can also remove a member they manage, which deletes that member’s information. Deleted information can remain in backup copies for up to 30 days, until those copies are deleted.
Contact
Questions or requests: support@dytym.com. See also the support page. Please don’t send medication details by email.
Changes
If this policy changes in a way that affects what’s collected or who receives it, the date above will change and beta testers will be told before it applies.